Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.

We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas.

We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.

Does this sound like you? This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.

Worksite: Central Library, Downtown Vancouver

Job Summary:

Reporting to a Circulation Supervisor, Library Service Assistants work at our Central Library in downtown Vancouver. They are responsible for sorting and shelving a variety of materials, maintaining order and neatness of public areas and basic preparation of books and materials. They assist in the processing and sorting of materials, and with circulation desk duties. The library welcomes people from all walks of life. We deliver friendly, respectful and responsive service for everyone, regardless of their income, housing situation, or background.

Job Requirements:

Education/Qualifications:

Completion of Grade 12
Experience:

Experience in a customer service environment is a great asset. Related experience in library services is a benefit, but all should feel welcome to apply. We have a robust training program to help new employees learn the world of public libraries.
Knowledge, Skills & Abilities:

Libraries are all about people. We want folks with excellent customer service skills and who come to work with patience, warmth, and curiosity for other people.
Library work is very physical, with staff moving books and materials throughout the day. We are looking for those who are able to perform routine tasks with a high degree of physical stamina and accurately. Physical movements such as bending, reaching, lifting, squatting, gripping and pushing book trucks are involved throughout a shift. Experience with lifting and handling large volumes of orders/materials is necessary for this role. Knowledge about library methods and procedures is an asset.
Good oral and written communication skills. We are looking for people who are flexible and like working with others, showing kindness and being clear communicators.
We are looking for those who can plan, are organized, carry out assigned duties on time, fulfill commitments, and who take pride in doing good work. Candidates should have the ability to establish and maintain good working relationships with team members.

Affiliation: CUPE 391
Employment Type: Posted Part-Time
Salary: $24.04 to $28.10 per hour
Work Schedule:

Monday – Thursday: 12:30pm – 4:30pm

Sunday 10:00am – 2:00pm

Note: Work schedules may change with reasonable notice

Closing date: Monday, March 10th at 11:59pm